• Follow
  • Follow
  • Company
  • Services
  • References
  • Partner
  • Microsoft 365
  • Blog
  • Contact
  • English
  • German

How to “move” tickets from one helpdesk to another

by anettes | Dec 15, 2022 | Ticketsystem, Workflows

Do you use a CRM to manage customer inquiries? And do you also use a ticket system for bug reports and change requests from existing customers or for project management? So it might be a good idea to combine the two. This would allow you, for example, to have...

Food order – but … please keep your distance!

by anettes | Feb 12, 2022 | Office365/SharePoint, Organization & Processes, Sample solutions, SharePoint Online, Workflows

We have already shown the basic advantages of digital food ordering here and here . But in pandemic times with hygiene regulations and distance rules, there are even more things to consider about the delicious lunch table, if, for example, “eating in...

Digitization of invoice processing – simply explained

by anettes | Feb 12, 2022 | Accounting, Organization & Processes, Workflows

The e _ Online seminar on digital invoice processing. The first registrations came quickly, and soon they were available places occupied. Aglika welcomed in a relaxed “studio atmosphere” . Tilev and Dirk Löhn the participants and acted out the entire...

Optimizing processes and simplifying communication – but how?

by anettes | Feb 11, 2022 | Organization & Processes, Professional article, Ticketsystem, Workflows

At one of our customers, a number of processes were to be digitized and partially optimized. The aim was to simplify communication and streamline processing.   For such a complex process, which affects almost all areas of a company, a joint workshop is the first...

Post archive

Post categories

Recent Posts

  • The Locatech team is already dreaming…
  • How to “move” tickets from one helpdesk to another
  • Private comments also possible in HelpDesk’s external portal
  • PDF in App – which PDF editors work?
  • How to avoid spam in your ticket system
©2023 be-myweb for locatech.com | all rights reserved