Blog Posts & News
Competent consulting
Specialist articles, tips on Microsoft 365 and digitization, news about us and more….
Artificial intelligence and Locatech – a wonderful…poem?
It feels like everyone is talking about artificial intelligence right now, but how is AI actually talking about us? That's what we at Locatech IT Solutions wondered, and so we asked OpenAI 's currently hot ChatGPT: "Write a poem about Locatech." We also wanted to put...
The Locatech team is already dreaming…
... of presents and cookies under the Christmas tree. With best wishes for the holidays and the year 2023, we go into a short winter break. We will be back for you at the beginning of January!
How to “move” tickets from one helpdesk to another
Do you use a CRM to manage customer inquiries? And do you also use a ticket system for bug reports and change requests from existing customers or for project management? So it might be a good idea to combine the two. This would allow you, for example, to have...
Private comments also possible in HelpDesk’s external portal
A customer portal for direct ticket creation is a fine thing: your customers can enter their tickets directly in a form, track the progress of their tickets and communicate with support staff via public comments. The support team members, in turn, can exchange private...
PDF in App – which PDF editors work?
Time and again, customers ask us about our PDFInAppsolution, "Can I use any PDF viewer with the Locatech app?" Unfortunately, this is only possible to a limited extent. The prerequisite is that the PDF viewer used is able to authenticate against SharePoint Online. So...
Competent consulting
Imprint
Disclaimer
Data Privacy
GCT