Blog Posts & News
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Specialist articles, tips on Microsoft 365 and digitization, news about us and more….
Invoice processing in the Modern Design of SharePoint – supported by AI!
We have already described automated invoice processing based on workflows here and here, and have also set it up for numerous customers. However, in this scenario, the invoice data such as customer number, invoice amount, etc. must be entered manually into...
Updated ticket forms in HelpDesk for Microsoft 365 and SharePoint Online
HelpDesk's ticket forms present themselves - just in time for the soon to begin spring - in a revised look, which of course also brings improvements in functionality. Let's take a closer look! One change catches your eye directly when you open the ticket, and it will...
Artificial intelligence and Locatech – a wonderful…poem?
It feels like everyone is talking about artificial intelligence right now, but how is AI actually talking about us? That's what we at Locatech IT Solutions wondered, and so we asked OpenAI 's currently hot ChatGPT: "Write a poem about Locatech." We also wanted to put...
The Locatech team is already dreaming…
... of presents and cookies under the Christmas tree. With best wishes for the holidays and the year 2023, we go into a short winter break. We will be back for you at the beginning of January!
How to “move” tickets from one helpdesk to another
Do you use a CRM to manage customer inquiries? And do you also use a ticket system for bug reports and change requests from existing customers or for project management? So it might be a good idea to combine the two. This would allow you, for example, to have...
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