IT SOLUTIONS GmbH
Competent consulting
Your reliable partner for digital transformation
As an established IT consulting company, Locatech offers solutions for digitizing and automating your business processes.
We are Microsoft Silver Partner for Small & Midmarket Cloud Solutions with many years of experience and outstanding expertise, especially for Microsoft Office 365, Microsoft Teams and SharePoint Online.
With an experienced team of project managers and technical experts as well as an international partner network, we not only advise you, but also successfully implement your solution and support you even after the rollout.
Whether customer-specific departmental solutions, business workflows or digitization of paper processes – we are there for you!
Advice, consulting, configuration, business solutions
Service Desk,
Helpdesk
Contract Management,
Contract Administration
Reporting, Dashboards
Intranet
Upload Center
Microsoft Teams
Project Management,
Project Administration
Invoice receipt
Document Management
Holidays-,
Absence Management
PDFInApp
Food order,
Canteen Management
Workflows with
Power Automate
Form designer
Locatech ServiceCard
Private comments also possible in HelpDesk’s external portal
A customer portal for direct ticket creation is a fine thing: your customers can enter their tickets directly in a form, track the progress of their tickets and communicate with support staff via public comments. The support team members, in turn, can exchange private...
PDF in App – which PDF editors work?
Time and again, customers ask us about our PDFInAppsolution, "Can I use any PDF viewer with the Locatech app?" Unfortunately, this is only possible to a limited extent. The prerequisite is that the PDF viewer used is able to authenticate against SharePoint Online. So...
How to avoid spam in your ticket system
Of course, it is nice and practical when customer inquiries or complaints are received by mail and can be managed directly in a corresponding CRM or ticket system. Unfortunately, such accessibility also opens the door for spam. Who doesn't know them, the advertising...
Multiple mailboxes for one helpdesk
One helpdesk - but different mailboxes. Does that make sense? And is that even possible? The answer is "Yes!" For example, companies with offices in different countries, such as Germany and the U.S., could manage all incoming tickets through a common help desk, but...
Get in contact with us
address
Europaplatz 11
44269 Dortmund
phone
(49) 231 700 222 60
office hours
Mon – Fri: 8.00 a.m. – 5.00 p.m
Imprint
Disclaimer
Data Privacy
GCT