IT SOLUTIONS GmbH
Competent consulting
Your reliable partner for digital transformation
As an established IT consulting company, Locatech offers solutions for digitizing and automating your business processes.
We are Microsoft Silver Partner for Small & Midmarket Cloud Solutions with many years of experience and outstanding expertise, especially for Microsoft Office 365, Microsoft Teams and SharePoint Online.
With an experienced team of project managers and technical experts as well as an international partner network, we not only advise you, but also successfully implement your solution and support you even after the rollout.
Whether customer-specific departmental solutions, business workflows or digitization of paper processes – we are there for you!
Advice, consulting, configuration, business solutions
Service Desk,
Helpdesk
Contract Management,
Contract Administration
Reporting, Dashboards
Intranet
Upload Center
Microsoft Teams
Project Management,
Project Administration
Invoice receipt
Document Management
Holidays-,
Absence Management
PDFInApp
Food order,
Canteen Management
Workflows with
Power Automate
Form designer
Locatech ServiceCard
Artificial intelligence and Locatech – a wonderful…poem?
It feels like everyone is talking about artificial intelligence right now, but how is AI actually talking about us? That's what we at Locatech IT Solutions wondered, and so we asked OpenAI 's currently hot ChatGPT: "Write a poem about Locatech." We also wanted to put...
The Locatech team is already dreaming…
... of presents and cookies under the Christmas tree. With best wishes for the holidays and the year 2023, we go into a short winter break. We will be back for you at the beginning of January!
How to “move” tickets from one helpdesk to another
Do you use a CRM to manage customer inquiries? And do you also use a ticket system for bug reports and change requests from existing customers or for project management? So it might be a good idea to combine the two. This would allow you, for example, to have...
Private comments also possible in HelpDesk’s external portal
A customer portal for direct ticket creation is a fine thing: your customers can enter their tickets directly in a form, track the progress of their tickets and communicate with support staff via public comments. The support team members, in turn, can exchange private...
Get in contact with us
address
Europaplatz 11
44269 Dortmund
phone
(49) 231 700 222 60
office hours
Mon – Fri: 8.00 a.m. – 5.00 p.m
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